e-commerce spending on ByteDance’s Douyin in China reached $208B in 2022, up 76% YoY; shoppers in Southeast Asia spent $4.4B on TikTok in 2022 (Juro Osawa/The Information)

A quick recap of Zoho Assist in 2022  —  For those of us at Zoho Assist, 2022 was a game changer.  From releasing major features to being recognized as a Customers’ Choice by Gartner Peer Insights, last year was a whirlwind of exciting achievements.